Once a trip has been booked, any extension is treated as a new trip. The renter must request this extension from the owner through the regular trip extension process on the website or mobile app. When the owner accepts, the extension will be automatically booked.
For example, if a renter books a trip for 4 days and later successfully books an extension for an additional 3 days, the renter will be charged first for a 4 day trip, and then for a 3 day trip (and not for a week trip).
The minimum charge for any extension is the total daily rate for the listing, so be sure to plan accordingly when making your initial booking for a trip. More details are available at our daily pricing page.
Renters must place a request for an extension through their app or on the website or mobile app, sufficiently early (at least 4 hrs) before the trip ends so that the owner is able to approve or deny the extension. Renters are encouraged to contact the owner by phone to alert them to the request to enhance the timing of a response. Extension requests expire at the earlier of 1) 24 hours from the time the request is made and 2) the end of the current booked trip.
The renter will be unable to book a trip extension if there are insufficient funds, or another renter has booked the vehicle. If a trip is not extended and the vehicle is kept beyond the scheduled trip end time, the any protection purchased may be voided for any damage that occurs to the vehicle, and the renter will be subject to significant late fees.