Renters are relying on owners to be on time with a reliable vehicle.
If, as an owner, your car becomes unavailable, we ask that you alert the renter as soon as you become aware of this situation, and at least 72 hours before the start of the reservation. Please also alert us at support@HyreCar.com immediately, so that we can cancel the reservation in our system.
Failure of the owner to timely alert the renter and HyreCar will subject the owner to a minimum $50 fine. If an owner repeatedly cancels reservations that have already been booked by your renters, the vehicle may be removed from the marketplace.